Neocities founder stuck in chatbot hell after Bing blocked 1.5 million sites

As Neocities grew, Drake told Ars that much of his focus has been on improving content moderation. He works closely with a full-time dedicated content moderation staffer to quickly take down any problematic sites within 24 hours, he said. That effort includes reviewing reports and proactively screening new sites, with Drake noting that “our name domain provider requires us to take them down within 48 hours.”

Microsoft prohibits things like scraping content that could be considered copyright infringement or automatically generating content using “garbage text” to game the rankings. It also monitors for malicious behavior like phishing, as well as for prompt injection attacks on Bing’s large language model.

It’s unclear what kind of violations Microsoft found ahead of instituting the complete block; however, Drake told Ars that he has yet to identify any content that may have triggered it. He said he would promptly remove any websites flagged by Microsoft, if he could only talk to someone who could share that information.

“Naturally, we still don’t catch 100 percent of the sites with proactive moderation, and occasionally some problematic sites do get missed,” Drake said.

Although Drake is curious to learn more about what triggered the blocks, he told Ars that it’s clear that non-violative sites are still invisible on Bing.

One of the longest-running and most popular Neocities sites, Wired Sound for Wired People, is a perfect example. The bizarre, somewhat creepy anime fanpage is “very popular” and “has a lot of links to it all over the web,” Drake said. Yet if you search for its subdomain, “fauux,” the site no longer appears in Bing search results, as of this writing, while Google reliably spits it out as the top result.

Drake said that he still believes that Bing is blocking content by mistake, but Bing’s automated support tools aren’t making it easy to defend creators who are randomly blocked by one of the world’s biggest search engines.

“We have one of the lowest ratios of crap to legitimate content, human-made content, on the Internet,” Drake said. “And it’s really frustrating to see that all these human beings making really cool sites that people want to go to are just not available on the default Windows search engine.”